Welcome to Eastern Mark Glory Trading. We are one of the Premium Milk Powder Supplier in Malaysia

 

Privacy Policy

Effective Date: January 2025

At Eastern Mark Glory Trading, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.easternmark.com.my.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and any other details you provide during checkout or inquiry.

  • Payment Information: While we do not store your credit/debit card details, payments are securely processed via trusted third-party gateways.

  • Log Data: IP address, browser type, operating system, referral URLs, and pages visited.

  • Cookies & Tracking Technologies: We use cookies to improve user experience, analyze site traffic, and offer tailored content.

2. How We Use Your Information

We may use your information to:

  • Process orders and deliver products

  • Respond to customer service requests and inquiries

  • Send order updates and promotional emails

  • Improve our website, services, and user experience

  • Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • To fulfill and deliver your orders (e.g., shipping companies)

  • As required by law or to protect our legal rights

  • With trusted service providers under strict confidentiality agreements

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

  1. Access, update, or delete your personal information
  2. Opt-out of receiving marketing communications
  3. Request data portability or restrict processing

To exercise any of these rights, please contact us at info@easternmark.com.my.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@easternmark.com.my
🌐 Website: www.easternmark.com.my